Job Post Date: 9/5/2018
The Director Development is the head of the St. Augustine Lighthouse & Maritime Museum (the Museum) Development or Division, a growing fundraising department with access to 6,000 members. He or she is responsible for planning, developing, coordinating, directing and managing all fundraising, donor retention, annual fund, major gifts, membership, marketing, cultivation events and public relations programs for the non-profit museum, and for moving the development program to the next level.
Responsible for cultivation management of mid-level gifts through the implementation of the Benevon system of fundraising (new to the Museum in 2018). He or she will work with the Board of Trustees Development Committee and the Executive Director to organize fundraising in a formal plan, and to carry out friend building for the whole organization. He or she will also help direct any significant capital campaigns, and cultivate community development members. (Last campaign finished successfully in 2017 and resulted in a new Maritime Education and Archaeology Center. )
The Development Director is responsible for organizing and implementing a comprehensive gifts solicitation based on customer and donor data. The Benevon fundraising method includes a series of events held by ambassadors who share the work of the organization in a discovery event, and then pipeline donors for further cultivation culminating in a fundraising breakfast at the year’s end.
The DD shall implement a related overall marketing and advertising program for the organization, which both encourages visitation and grows philanthropy through the sharing of our Unique Value Proposition and Museum mission. Key Case for support areas are Historic Preservation, Veterans Heritage, Museum Education, and internationally significant, Underwater Archaeological Research in the Nation’s Oldest Port.
The successful candidate will perform all duties in strict compliance with St. Augustine Lighthouse & Maritime Museum, Inc. (the Museum) policies and procedures, regulations and other applicable federal, state and local laws. Position reports to the Executive Director and supervises the Membership Coordinator and the Public Relations Director and Social Media Director.
Accountable and responsible for financial targets outlined in KPI’s (Key Performance Indicators) as assigned by the ED. DD will roll these targets down to staff and coordinates dependencies with peers.
Some possible KPI targets are in the following categories:
- A planned cultivation/pipeline program (plan alignment) adherence to schedule,
- membership retention (#s of locals and tourists with a segmented approach), $ and Numbers of members, access to membership benefits. Significant Gifts $ and opportunities to make asks annually.
- Benevon Fundraising (Mid-level gift cultivation) rebuilding follows up and annual $, Capital Campaign $ and organization.
- Annual Fund (including donation boxes, bricks donor wall, yearly appeal letter, direct mail and more.).
- Responsible for carrying out the marketing plan and maintaining tone, and content of advertising with the PR director.
- Database management
- Volunteer and staff support.
- Communication with the ED and the Board together for the benefit of the whole.
Fundraising is a marathon and not a sprint. Continued growth in development opportunities and experience for the organization is essential.
Works with the Interpretive Division on a plan to support special events and grant, corporate proposal and foundation programs. Director of Interpretation supports Grant Management, and Volunteer Coordinator promotes Special Event programs. Therefore building a healthy working relationship with this Division is vital to aid development staff capacity.
Manages staff for ongoing activities. DD writes team KPIs and KABs. Creates and oversee the program, staffing and budget plans for development and fundraising. Develop, implement and manages all database, cultivation, fundraising activities, General Fund, Major Gifts, Capital Fund, Endowment, Benevon Fundraising Program and the Capital campaign; including cultivation of major and mid-level donors as the center of this position’s activity. May travel from time to time as required for this function.
Direct the planned giving program. Manages the Donor Wall, Bricks and other and Naming Opportunities for the Company.
Coordinate Museum’s overall public advocacy efforts, manage PR and develops cases for support and consistently shares UVP and brand protection.
Write grant, foundation and corporate proposals for Museum programs in tandem with the Interpretive Division Director.
Participate in senior management meetings. Prioritize effectively. Be able to say no to some events and focus on what matters most. Assist in strategic planning, quality initiatives, and problem-solving to meet the facility business and quality goals and objectives. Serve as senior management and productive member of the team.
Brings to the ED any matters requiring her attention, works with her calendar to schedule cultivation visits and events. Helps to manage monthly membership events with the Membership Coordinator and to assign responsibilities for these to other staff.
DD assists with special events including cultivation oriented Benevon events (30 people), Lighthouse Festival (Night Fest), Veterans activities, Luminary Night and an annual fundraiser. May attend monthly restaurant events or may assign these events to staff and share event responsibilities.
DD will be an open communicator with senior staff and peers. Is ethical, straightforward and believes in donor rights. He or she will align programs to the Museum’s strategic plan and budget.
Works with the ED and staff to improve donor software, database, develop capacity and advance technology in support of development.
Perform other duties as assigned.
Perform performance evaluations for appropriate staff. Establish performance standards and goals and expectations for direct reports. Provide and support professional development opportunities.
Frequent contact with management, staff, partners, volunteers, vendors and the public. Responsible for overseeing budget execution and capital assets. Supervise direct reports. Accountable for coordinating appropriate personal development plans through professional memberships and conference attendance or other sources.
Baccalaureate degree required. MA preferred.
Three (3) years supervisory or project management experience.
Organized and people oriented.
Necessary computer skills and experience with word processing and database management. Excellent presentation skills are required. Moreover, he or she will have excellent written and oral communication skills. Excellent planning and organizational skills. Outstanding interpersonal and managerial skills are required.
Has the ability to work independently, manage multiple projects effectively and meet deadlines. Has met previous development fundraising goals for other organizations and can demonstrate the same. Team player and planner.
Knowledge of the local community is a plus.
Essential Functions/Physical Requirements:
The duties above indicate the critical functions in the job. Physical requirements are those present in normal office environment conditions. A moderate amount of business travel is required. Must be able to climb the lighthouse tower and perform required public tour guide duties for periods of 2.5 – 3 hours in Florida climate. Operational flexibility is expected to meet sudden and unpredictable business needs. Able to lift 25-30 pounds.
Interested Applicant should send Cover Letter, Resume / CV to: