Company: Patrick Henry Family Services
Date posted: September 14, 2018
Department: Institutional Advancement
Job Status: Active
FLSA Status: Exempt
Reports To: Director of Resource Development
Amount of Travel Required: 10% of travel time expected
Job Type: Part Time
Positions Supervised: None
Work Schedule: 25 hours per week, weekdays. 5 hours per day
As the Donor Engagement Associate (DEA)/Middle Donor Representative, you are responsible for cultivating relationships with a designated group of assigned donors and prospective donors. Activity will result in enhanced giving at the Mid-Level capacity. The DEA will execute a defined communication plan under the management of the Director of Resource Development, and achieve monthly cultivation, solicitation and revenue targets. Will spend majority of time making phone calls to current and prospective donors. In collaboration with staff, local in-person visits may occur on an as needed basis.
Reasonable Accommodations Statement: To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.
- Manage account list of donors and execute communication strategy for donor engagement in assigned areas.
- Call and email donors for special projects (event invites, securing updated information, pledge follow up, etc.); campaigns and for prospect development.
- Design and implement an outbound communication plan for donors, ensuring an appropriate number of planned communications per hour/day/week/month to reach target goals.
- Research individual donor type, history, including donation potential and relevant social/demographic information to develop a comprehensive donor profile/prospect development.
- Maintain regular and accurate donor communication and revenue reporting in Donor Management System.
- Develop and maintain a “moves management plan” for top donors on your assigned list and work in partnership with the Major Donor Team/Rep(s) to work toward increased giving.
- Reach targeted monthly, quarterly and annual cultivation, solicitation and revenue goals.
- Actively stay abreast of PHFS program activity in relation to donor interests in order to provide relevant and meaningful information or arrange referrals/appointments with program experts where required.
- Professionally represent PHFS, and its core values, in all forms of communication.
- Perform other duties as assigned.
- Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others.
- Assertiveness - Ability to act in a self-confident manner to facilitate completion of a work assignment or to defend a position or idea.
- Communication, Oral - Ability to communicate effectively with others using the spoken word.
- Communication, Written - Ability to communicate in writing clearly and concisely.
- Goal Oriented - Ability to focus on a goal and obtain a pre-determined result.
- Organized - Possessing the trait of being organized or following a systematic method of performing a task.
- Persistence - Ability to complete tasks or continue in a course of action in spite of opposition or discouragement.
- Persuasive - Ability to influence others to change position or to adopt a specific point of view.
- Reliability - The trait of being dependable and trustworthy.
- Sales Ability - Ability to use appropriate interpersonal styles and communication methods to gain acceptance of a product, service, or idea.
SKILLS & ABILITIES
Skillful communicator with the ability to establish relationships in person, but primarily, over the phone and via email. Demonstrated ability to stay focused and committed while cultivating ‘slow to develop’ relationships. Understanding and strong commitment to PHFS’s values and unique identity.
Education: Undergraduate degree in a related field or an equivalent combination of education, training, and experience.
Experience: Minimum of 2 to 3 years of experience in sales, advancement, fundraising, or donor engagement capacity (paid or voluntary) preferred.
Computer Literacy: Demonstrated proficiency in required technology tools in various office suites, customer relationship management systems, eg Microsoft Office suite/Outlook 365, Google.
Other Requirements: High level of personal and professional integrity, including the ability to maintain confidentiality regarding donor profiles and personal information. Subscription to and integration of the agency Statement of Faith, Mission Statement etc as needed.
Must have valid driver’s license.
Federal Background check required.
N (Not Applicable) Activity is not applicable to this position.
O (Occasionally) Position requires this activity up to 33% of the time (0 - 2.5+ hrs/day)
F (Frequently) - Position requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day)
C (Constantly) - Position requires this activity more than 66% of the time (5.5+ hrs/day)
Stand: F Walk: F Sit: F
Manually Manipulate F Reach Outward O Reach Above Shoulder O
Climb O Crawl N Squat or Kneel N
Bend O Grasp O Speak C
10 lbs or less O
11-20 lbs O
21-50 lbs N
51-100 lbs N
Over 100 lbs N
12 lbs or less O
13-25 lbs O
26-40 lbs N
41-100 lbs N
Other Physical Requirements
Vision (Near, Distance, Color, Peripheral, Depth): Ability to make eye contact, and see clearly 25 feet or closer.
Sense of Sound – Ability to hear over the phone and in person
Sense of Smell – Ability to work in group setting environment, indoors.
Sense of Touch – Ability to physically grasp writing utensils and communication devices
Sense of Balance – Ability to walk, sit, stand unattended for extended periods of time
90% of the time in an office environment in a controlled atmosphere building. May require outside travel by vehicle to other internal and external destinations 10% of the time.
Click this link to apply by September 30, 2018.