Position: Assistant Director, Alumni Engagement
Job Type: Professional Administrative
Salary: $44,006 - $50,000 annually
Summary of Position
Engages in alumni outreach, marketing, and event planning activities. Executes initiatives to align with the University’s objectives. Works with campus constituents as needed to create and implement activities that showcase alumni success and provide meaningful connections between alumni, prospective and current students, and the University. Ensures the daily function of operations and services related to any assigned program, initiative, or objective. Works under general supervision and may make some work procedural decisions which do not contravene policies; generally, determines work sequences (which task comes first) within any department/divisional guidelines. Exercises professional judgment to prioritize competing demands and allocate resources effectively to meet departmental goals. Serves as a subject matter expert and resource person for the assigned area.
Position Information
Plans events that provide networking opportunities for alumni, showcase their accomplishments, celebrate milestones, advance college/department goals, foster YSU spirit, and/or demonstrate the University’s community impact. Coordinates all event details, logistics, communication, and tracking. Plays a key role in Office of Alumni Engagement and University-wide events.
Fosters engagement through targeted, effective communication methods including social media, website, email campaigns, and interpersonal communication. Builds relationships with professionalism and interest in alumni experiences. Communicates regularly with alumni.
Facilitates volunteer opportunities that support event logistics, community engagement, alumni leadership and student recruitment. Organizes the Pete’s Pride postcard writing campaign to admitted students. Identifies, recruits, and trains volunteers according to skill sets.
Handles all logistics related to communication, training and record keeping. Provides a positive experience for volunteers.
Leads alumni chapter activities and coordinates with alumni leaders, with emphasis on high-performing groups that align with University objectives.
Demonstrates responsiveness, organization and long-term planning.
Showcases wide-ranging alumni success through storytelling. Communicates with featured alumni to obtain content and coordinate the logistics of their involvement. Seeks alumni achievements to celebrate. Identifies and cultivates notable alumni for further engagement with the University. Coordinates with colleges and departments as needed.
Utilizes existing and future platforms to enhance the alumni experience, including CRM Advance, alumni website, and applications. As part of the Alumni Engagement team, ensures accurate contact and activity information necessary for targeting.
Coordinates the Legacy Scholarship award process with committee members and the Office of Financial Aid and Scholarships. Communicates with applicants and recipients. Gathers content for promotion.
Serves on campus committees and participates in community activities as assigned.
Acts as a lead worker; provides functional guidance to lower-level workers.
Designs and delivers training materials and/or other supporting documentation necessary for the operation of the assigned area.
Analyzes complex data sets and prepares comprehensive reports with recommendations for leadership.
Researches and recommends process improvements for departmental operations on a routine or regular basis. Evaluates effectiveness and recommends enhancements of services.
Regularly communicates with supervisor and other staff, including student workers, as required or needed in the completion of daily tasks in support of overall goals and objectives.
Prepares and maintains accurate records of daily tasks in accordance with applicable policies and procedures and assures timely communication with supervisor, staff, and students where appropriate.
Gathers data and prepares reports and other information/documentation for supervisory review related to programs and/or services, or one or more assigned components.
Remains informed of current developments and procedures pertinent to duties; participates in staff development activities; attends meetings, conferences, and other events.
Other Functions and Responsibilities:
Trains new hires.
Remains proficient in social media and email marketing. Utilizes electronic communication skills and the ability to work with various computer program systems.
Displays a strong affinity for the University and has the ability to champion its mission among various constituents.
Employs strong internal motivation, excellent organization skills, and a strong attention to detail.
Employs excellent written and verbal communication skills.
Adheres to deadlines; multitasks and manages time efficiently.
Employs a personable demeanor and desire to serve alumni clients.
Performs other related duties as assigned.
Equipment Operated: Computer and all other standard office equipment.
Work Schedule: Typically, Monday through Friday. Requires occasional evening and weekend hours.
Primary Location: Youngstown
Supervision Exercised: May exercise supervision over student employees.
Reports to: Director
Qualifications and Competencies
Required Certifications, Training, and/or Licensures: None.
Sponsorship and/or Work Authorization Status: This position is not eligible for sponsorship.
Minimum Qualifications: At least a bachelor’s degree; and at least three years of experience in marketing, public relations, and/or another equivalent related field.
Preferred Qualifications: Experience managing volunteers and planning events.
Physical Requirements: In accordance with the U.S. Department of Labor physical demands strength ratings, this position will perform medium work. Medium work involves exerting 20 to 50 pounds of force occasionally, or 10 to 25 pounds of force frequently, or an amount greater than negligible and up to 10 pounds constantly to move objects.
To apply: Alumni Engagement
- - - - - - - -- - - - - - - - - - - - - - - - - - - - - - - -
Job Title: Social Media, Marketing, Development Manager Reports To: Executive Director
Supervises: N/A Location: Main & satellite offices
FLSA Status: Exempt
SUMMARY:
The purpose of this position is to develop and implement social media, marketing, and development strategies that increase recognition, support business development efforts and develop content that promotes the organization in order to build relationships and increase service volume. Will develop and maintain relationships with stakeholders, area businesses, religious organizations, and individuals to promote the services and build the donor base.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Oversee the development of strategic, data-driven marketing strategies to reach target audiences via digital and traditional strategies.
- Design and oversee all aspects of digital marketing, including marketing database, email, social media, and website:
- Graphic design of flyers, social media posts, and other marketing materials
- Utilize Canva to produce photo and video content
- Creatively design promo videos for AHFMV & PDC activities
- Develop and monitor social media and email calendars and content utilizing Constant Contact or other email marketing software.
- Track and analyze digital marketing efforts to ensure alignment with marketing goals.
- Manage and leverage website and other web properties.
· Develop, implement and evaluate an annual strategic marketing and communications plan with goals and objectives in collaboration with the interdisciplinary team and Executive Director.
- In collaboration with internal team, assist in the organization of event efforts to align with strategic goals, to include oversight of engaging conference displays, signage, and lead management.
- Expand business relationships with current stakeholders while developing/executing strategies for engaging new stakeholders to diversify client acquisition sources.
- Respond to communication from both internal / external stakeholders to satisfy essential functions of the position.
· Represent the company’s services to stakeholders yielding quantifiable results.
· Attend community events as directed
· Will establish and maintain relationships with stakeholders and develop a donor base from area businesses, religious organizations and individuals to support the mission of the FlyingHIGH, Inc. and persons served.
- In collaboration with program, management and administrative staff, assist in the identification of potential grant sources that support the agencies mission, vision and values.
- Work in coordination with Executive, finance, HR and program team to develop proposed budget for submission with initial grant proposals.
- In collaboration with financial, program, management and administrative staff, assist with the preparation of required grant reports through coordination of information that demonstrates attainment of desired outcomes.
REQUIRED QUALIFICATIONS:
- Education and/or Experience – Bachelor degree in marketing or related degree with minimum of 2 years’ experience in marketing, developing social media content, promo videos, and community relations; experience in non-profit fund raising/development preferred.
- Language Skills - Ability to read, analyze, and interpret reports and documents. Ability to respond to common inquiries or complaints from consumers, agencies, or members of the business community. Ability to interact clearly and effectively, in both written and oral communication, with supervisor, consumers, staff, and other stakeholders.
- Technological Skills - To perform this job successfully, an individual should be proficient in electronic systems including electronic mail, record keeping, routine database activity, word processing, spreadsheet, graphics. Proficient with the utilization of social media, webpage content and mobile applications.
ESSENTIAL KNOWLEDGE, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS:
- Active Listening – Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Social Perceptiveness – Being aware of others’ reactions and understanding why they react as they do. Must demonstrate the ability to relate with empathy and sensitivity to staff, clients and the community.
- Communication – Must possess and demonstrate exceptional communication and organizational skills. The ability to inform orally and in writing, with clarity and good effect. Understands clearly and quickly when instructions or orders are received. Knows their audience and can adjust to each setting to effectively relay the message.
- Monitoring – Monitoring/assessing individuals recovery efforts to assist with making improvements and/or taking corrective action and providing feedback. Must demonstrate the ability to customarily and regularly exercise discretion and independent judgment in significant matters.
- Adaptable – Picks up on the need to change personal, interpersonal, and professional behavior quickly. Watches others for their reactions to his/her attempts to influence and adjusts. Seeks feedback. Is sensitive to changing personal demands and requirements and changes accordingly. Must demonstrate the ability to effectively manage multiple tasks concurrently. Must demonstrate the ability to effectively function as a FlyingHIGH team member.
- Problem Solving – Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
PHYSICAL DEMANDS:
The individual must be able to move within the office environment and conduct business at external locations. They frequently operate a computer and other office productivity machinery, such as a copy machine, fax machine, and computer printer. They must be able to exchange accurate information with internal and external stakeholders. The employee must be able to lift 10 lbs and /or move up to 25 pounds. The individual must be capable of reviewing their work for errors and adjust as necessary.
WORKING CONDITIONS:
Employee will work in an office environment with controlled climate and moderate noise level.
This position description is not intended to be a complete list of all responsibilities, duties or a skill required for the job and is subject to review and change in accordance with the needs of (Agency) and contractual obligations. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.
To Apply: Development Manager
- - - - - - - -- - - - - - - - - - - - - - - - - - - - - - - -
Position: Program Support & Community Specialist VISTA
The VISTA will increase OCCHA's capacity to deliver high-quality programs that addresses poverty and meets community needs, strengthen partnerships, and expand resources. Their work will directly enhance program effectiveness, sustainability, and community engagement. Specific responsibilities include evaluating all OCCHA programs for alignment with community priorities, identifying areas for improvement, and updating workflows and guidelines as needed. The VISTA will assist in identifying and pursuing funding opportunities to sustain and grow programs, while also supporting marketing and outreach efforts to boost engagement. Additionally, they will help develop partnerships with organizations and stakeholders to enhance program quality and reach, strengthen existing initiatives, and assist in creating new programs that respond to evolving community needs.
Skills:
Conflict Resolution, Social, Business/Entrepreneur, Fundraising/Grant Writing, Community Organization, Recruitment.
Member Duties: As a member, duties include evaluating all OCCHA programs to ensure alignment with community priorities and identifying opportunities for improvement. Responsibilities involve reviewing and updating program workflows and guidelines, as well as assisting in the pursuit of funding opportunities and resources to sustain and grow initiatives. Members will also support the development of partnerships with organizations and stakeholders to enhance program quality and expand outreach. In addition, they will contribute to marketing and community engagement efforts, while strengthening existing programs and helping design new ones based on evolving community needs
Interested Candidates please apply directly to the AmeriCorps website (link below) and email your resume to Angelica Diaz, Executive Director at adiaz@occhaohio.org
AmeriCorps