Manager, Annual Giving & Donor Stewardship
Job Summary:
Reporting to the Director, Development (Annual Giving) and serving as an important member of the Development team, the Manager, Annual Giving & Donor Stewardship is responsible for the Foundation’s multi-faceted annual giving and stewardship programs.
Working in collaboration with the Director, the Manager will provide strategic program design and will work to maximize annual philanthropic revenue, ensuring long-term financial support for Regina’s hospitals. The Manager will also ensure the success of direct reports, the Donor Stewardship Officer and the Development Officer, Gift Entry & Receipts.
A pro-active, strategic, goal-oriented fundraising professional, the Manager, Annual Giving & Stewardship will play a key role in the strategic growth plan of Hospitals of Regina Foundation.
Key Responsibilities and Accountabilities:
Fundraising
Oversee, manage and grow the existing direct mail and email programs, including writing direct response letters and other communications, liaising with suppliers, managing timelines, and working collaboratively with colleagues to identify relevant and impactful patient stories.
Implement and enhance the plan to grow the monthly donor giving program ∙ Oversee the online employer matching gift system
Project manage the annual tele-fundraising initiative with external suppliers ∙ Collaborate effectively with development colleagues in planned and major giving to ensure an integrated approach to fundraising and donor stewardship
Research, develop and implement a hospital staff giving program.
Other duties as assigned
Program Growth and Development
Actively participate in annual business planning and budgeting
Identify opportunities and lead activities related to the growth of the Foundation’s Annual Giving Program, including but not limited to direct response mail and email programs.
Create queries, exports and reports in Raiser’s Edge in order to analyze and track data to evaluate program effectiveness and recommend annual program planning.
Create and manage donor segments and lists in Raiser’s Edge
Program Expertise and Team Leadership
Learn from colleagues and professional development opportunities in order to be an ambassador for best practices in charitable fundraising.
Stay abreast of philanthropic developments, trends and industry challenges that may assist or impact the annual giving program.
Ensure the success of direct reports:
Oversee the quality and timeliness of donor stewardship by providing effective management and mentoring to the Donor Stewardship Officer
Oversee the accuracy and timeliness of gift entry and receipting by providing effective management and mentoring to the Development Officer, Gift Entry & Receipting
Key Skills and Competencies:
A strong understanding of the nuances of direct response programs
Excellent writing and communications skills
Demonstrated ability in designing and implementing new revenue streams
A track record of excellent donor stewardship
Interest in, and significant experience with, data analytics and data base management
Good organizational skills and attention to detail
Strong project management skills; able to manage multiple projects simultaneously
Ability to meet tight deadlines and adherence to process and protocols
High level of personal and professional integrity and commitment to ethical behaviour
Demonstrated ability to work well as a member of a team
Self-starter who takes initiative and always follows through on a commitment
Commitment to the team and the Foundation’s mission and objectives
Education and Experience
Minimum four to five years relevant experience in the charity sector
Previous experience managing staff
University degree or college diploma
High proficiency with Microsoft Office required
Strong knowledge of Blackbaud’s Raiser’s Edge 7 or NXT
Member in good standing with Association of Fundraising Professionals (AFP)
Occupational Needs
The Manager, Annual Giving & Donor Relations works 37.5 hours per week, and will be located at the Foundation’s downtown office, but may in the future be relocated to another Foundation office, at the discretion of the President & CEO. Occasional work outside of regular office hours will be required during periods of peak activity and at special events, including evenings and weekends. Work may require occasional travel within Regina and/or southern Saskatchewan.
Salary Range:
$60,000 - $80,000. Hospitals of Regina Foundation may offer a salary outside the range, depending on skills and experience.
To apply for this position, we ask that all candidates directly send cover letter and resume in confidence to:
Kathleen Specht at hrf@hrf.sk.ca